Privacy Statement

Scope of Privacy Statement

【Collect】

Data provided by You:

When You visit this website as a visitor or customer, You may actively provide your personal data, and We may ask You to collect the following personal data:

• Contact data, such as name, email address, mailing address or telephone number; 
• Statistics data, such as age, gender;  
• Identification data, such as user name, account number, password;
• Preference data, such as franchise application form history

We may receive personal data of You from any third parties or other sources, and may combine and use such personal data with the personal data We have collected from You.
Regarding the above types of personal data that may be obtained by We through any third parties or public sources, including:

• In order to check your address information to properly complete your delivery request, We may obtain information about your mailing address from any third party sources;
• When You visit our website and use mobile device applications, We will also collect certain information including your personal data automatically. This information includes browser type, timestamp, IP address, device identification data, and URL page referrer.

【Tracking technology】

We and our partners may use cookies or other similar technologies to analyze trends, administer this website, track user activities on this website, and collect overall users’ statistics. You can control the use of cookies at the individual browser level, but if You choose to disable cookies, it may limit your use of certain features of this website or service.

Regarding the information that the Company collects from You or related to You and who has the right to obtain such information, please read the following descriptions:

【Personal Data Collection, Processing and Utilization Notification and Consent】

1. The Company/this website will collect, process and use personal data according to the services provided for the following specific purposes:

• ( 013) Public Relations
• ( 040) Marketing (including cross-platform joint marketing business of our company/this website)
• ( 063) The collection, processing and use of personal data by non-government agencies according to law
• ( 069) Contracts, similar contractual relationships or other legal relationship matters
• ( 090) Consumer, customer management and service
• ( 091) Consumer Protection
• ( 098) Business and technical data
• ( 107) Purchasing and supply management
• ( 118) Intellectual property rights, CD management and other related administration
• ( 120) Tax administration
• ( 129) Accounting and related services
• ( 135) Data (communication) service
• ( 136) Data (communication) and database management
• ( 137) Data security and management
• ( 150) Auxiliary and logistics support management
• ( 152) Advertisement or commercial conduct management
• ( 157) Survey, statistics and research analysis
• ( 176) Collection, processing and use of personal data by other natural persons based on legitimate purposes
• ( 181) Other operations that comply with the business registration items or the business stipulated in the articles of association
• ( 182) Other consulting and consulting services

2. Except for the categories of data collected, processed and utilized by the Company/this website, in addition to those related to the specific purpose specified above, the period, region, object and method of using your personal data are as follows:

• Period: according to the period during which the specific purpose exists, the Company/this website will periodically delete the personal data collected after it is no longer used or the specific purpose disappears.
• Region: the place where the Company and its authorized personnel or upstream and downstream relevant companies serving the transaction are located for the implementation of the above-mentioned specific purpose.
• Objects: personnel authorized by the Company or related upstream and downstream companies for transaction services and browsing the web pages of this website.
• Methods: within the scope of the above-mentioned specific purpose and in a reasonable and legal manner, the Company/this website will collect, process and use your personal data in paper, computer system, electronic file, telephone, email, fax, message pushing, post, etc., or using automated machines or other non-automated methods in compliance with relevant laws and regulations on personal data protection.

3. Categories of personal data collected:

• Identification (C001 Personal identification, C002 Financial identification, C003 Government data identification), etc., specific items such as name, gender, date of birth, address, contact number, email address.

4.You can exercise the following rights in accordance with the Personal Data Protection Law of Republic of China (hereinafter referred to as the "PDL"):

• Except for the exceptions stipulated in Article 10 of the PDL, You may inquire about, request to read or request a copy from the Company/this website, but the Company/this website is in accordance with the provisions of Article 14 of the PDL, necessary costs may be charged accordingly.
• It is possible to request supplements or corrections from the Company/this website, but in accordance with the provisions of Article 19 of the Implementation Rules of the Personal Data Law, You should properly explain the reasons and facts.
• If the Company/this website collects, processes or uses your personal data in violation of the provisions of the PDL , You may request the Company/this website to stop the collection in accordance with the provisions of Article 11, Item 4 of the PDL.
• According to the provisions of Article 11, Item 2 of the PDL, if there is any dispute over the accuracy of personal data, You may request the Company/this website to stop processing or using your personal data. However, in accordance with the provisions, when the Company must perform business and indicate its disputes or You have agreed in writing, it will be exempted.
• In accordance with Article 11, Item 3 of the PDL, when the specific purpose of personal data collection disappears or the time limit expires, You may request the Company/this website to delete, stop processing or use your personal data. However, in accordance with the provisions, this restriction does not apply to business execution of the Company or with your written consent.

5.When You want to exercise the above rights, You can submit an application to the contact window of the Company/this website at any time. The e-mail address for accepting applications is coco@coco-tea.com.

6. The impact of your rights and interests if You do not agree to provide personal data:

Except as required by law, You are free to choose whether to provide relevant personal data and categories, but if the personal data and categories You refuse to provide are required for business review or operations, the Company/this website may not be able to conduct the business review or operation, and the Company is unable to provide You with relevant services or can’t provide better services.

7.After being notified by the Company/this website of the above-mentioned matters, you have clearly understood the above-mentioned matters and agreed to provide personal data to the company/this website according to the notified matters.

【The use of your personal data by the Company】

The Company will use your personal data to help the Company provide the service you requested, the Company uses the information in the personal data file You have created and other data obtained by the Company from your current or past behavior on this website, to resolve disputes. 

You agree that the Company will use your personal data to strengthen marketing and promotions, statistically analyze website utilization methods, enhance the service content and products provided by the Company, and conduct potential demand matching, and plan and customize this website according to the needs of users. The content, web design and services of the website will help the Company to improve and adjust this website to better meet your needs.

You agree that the Company may use your personal data to contact You, and send You the Company's various marketing or event information in any way, such as specific headline advertisements, administrative notices, product content, potential demand matching and information about your use on this website. By accepting this Privacy Statement, You expressly agree to receive this term.

If You do not agree to accept the transmission and use of the marketing or event information in the preceding paragraph, You can submit an application to the contact window of the Company/this website at any time. The e-mail address for accepting the application is coco@coco-tea.com. When the pending work is completed, this website will no longer send to You or use any marketing or activity information.

【Disclosure of Personal Data】

Due to the existing regulatory environment, the Company will use its best reasonable efforts to ensure that all your private communications and other personal data will not be disclosed in other ways than described in this Privacy Statement. For example (including but not limited to the following), under certain laws and regulations, the Company may provide personal data to the government or a third party, or the third party may illegally intercept, access or transmit private communications. Therefore, although the Company complies with laws, decrees and relevant standards, and takes appropriate security control measures to protect your privacy, the Company cannot promise. Please understand that your personal data or private communications are still might have to chance to be transmitted or leaked to the outside possible.

The Company will never rent, sell, arbitrarily disclose or provide your personal data to any third parties. However, the following are some of the situations in which your personal data may be disclosed:

【Sharing data with third parties other than the service provider】

We may share your personal data with the third-party business partners other than service providers, for example: to provide your personal data for the purpose of improving the quality of our products and services, so that third-party business partners can share their services or products recommended for you. If you do not want us to share your personal data with these companies, please contact us at coco@coco-tea.com.

【Sharing with service providers】

We may share your data with the third parties who provide services on our behalf and assist us in conducting business. These companies are only authorized to use your personal data to the extent necessary to provide you with services.

These services may include:

• Fulfilling orders and shipping products
• Payment processing
• Provide customer service
• Send sales data
• Conduct research and analysis

【Legal requirements】

Under certain circumstances, the Company must disclose your personal data due to legal requirements of government agencies, including in order to meet national security or enforcement requirements.

We disclose your personal data as required by law, such as to comply with a court subpoena or other legal process, when we have a good faith belief that the disclosure is to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request. If the Company has any changes in the use and sharing of your personal data due to mergers and acquisitions or disposal of all or part of its assets, it will be notified by email and/or in a prominent place on our website. We will also disclose your personal data to any third party after obtaining your prior consent.

【Security】

The security of your personal data is important to us. During the transmission and reception, We comply with legal requirements to protect the personal data We obtain. We encrypt our services using security protocols to protect such data from unauthorized access by users inside and outside of the website.

【Review and change your personally identifiable data】

We value your control over your personal data. We will, upon your request, provide You with information about how we hold or process your personal data on behalf of third parties. Please submit your request by "Contact Us" on our website through the mobile device application. You can access and correct your personal data by logging into your account.

You may also exercise the following rights:

• Delete your personal data
• Restriction of the processing of your personal data
• Transfer your personal data to another controller
• Refusal to process your personal data, including analysis and induction

【Disclaimer】

All information, trademarks, logos, images, video files, sound files, links and other data (hereinafter referred to as "Data") contained in this website are for reference only, and the Company reserves the right to change the Data at any time. Changes are made at the sole discretion of the Company without further notice. Although the Company has tried its best to ensure the accuracy of the Data contained in this website, all related actions such as setting up web pages and providing information will not expressly, implicitly or implicitly guarantee that such information is accurate . The Company will not assume any legal responsibility for any errors or omissions in the Data.

The Company will not be liable for any civil, criminal or administrative legal compensation for any damages (including but not limited to computer viruses, system failures, data loss) caused by the use or use of this website by any person. This website contains links to webpages or programs set up and provided by other organizations or any third parties, but these webpages or programs are not under the control, management and maintenance of the Company. The Company does not make any guarantees or assume any responsibility for the content displayed on these pages or programs. If You click on the relevant links to browse these webpages or use relevant programs, You shall be solely responsible for all possible results.

【Conflict of terms】

Please note that this Privacy Statement is the only specification for the Company to protect your privacy. If there is a conflict between the terms and conditions of this Privacy Statement and other privacy statements that may appear on this website due to inconsistencies in version or content, You agree that the terms and conditions in this Privacy Statement will prevail.

【Terms modification and announcement】

We reserve the right to change this Privacy Statement at any time, and We will update this Privacy Statement to reflect changes in the way our IT is handled. If We make any important changes, We will announce them via email (sent to the email address in your account) and on this website before the changes take effect. We encourage You to periodically review this Privacy Statement to learn about our latest data on privacy protection. All modified terms shall automatically take effect 7 days after the initial announcement on this website.

Contact window

Ococo International Co., Ltd.

coco@coco-tea.com